Cancellation and Refund Policy
Last updated: July 27, 2026
This Cancellation and Refund Policy applies to all enrolments in the 16-Week Interview Accelerator Program offered by Social Continent Private Limited ("Social Continent", "we", "us", "our") through socialcontinent.in and delivered via learn.socialcontinent.in. Please read this policy carefully before making any payment.
1. No Refund Policy
We do not offer refunds, whether full or partial, once payment for the Program has been successfully made. This applies to all payment modes, including one-time payments, part payments, instalments, EMI, and payments made through third-party financing partners.
Immediately upon payment, your seat in the upcoming batch is reserved and we begin allocating trainer capacity, scheduling support resources, enabling AI mock interviews, and provisioning AI agent applications, LMS access, and related onboarding resources. Because these resources are committed on your behalf as soon as you enrol, the Program Fee cannot be refunded.
2. Cancellation
You may choose to discontinue the Program at any time. However, discontinuing or cancelling your enrolment will not entitle you to a refund of any amount paid, and any outstanding instalments or EMI obligations will remain payable as agreed at the time of enrolment.
3. Exceptions
A refund will be issued only in the following cases:
- Duplicate payment: if you were charged more than once for the same enrolment, the duplicate amount will be refunded in full after verification.
- Failed transaction: if the amount was debited from your account but your enrolment was not successfully confirmed, the debited amount will be refunded in full after verification.
4. Non-Refundable Circumstances
Without limiting Section 1, no refund will be provided in any of the following situations:
- Change of mind after enrolment.
- Not accessing, or accessing only part of, the Program content on the LMS.
- Inability to attend live sessions or complete the Program due to personal, professional, health, relocation, scheduling, or connectivity reasons.
- Dissatisfaction with the pace, format, or style of the Program, trainers, or mentors.
- Not securing a job, interview call, or expected salary outcome during or after the Program.
- Suspension or termination of access due to violation of our Terms and Conditions.
5. Program Rescheduling / Batch Changes
If Social Continent needs to reschedule, postpone, or cancel a batch of the Program, enrolled learners will be offered the option to move to the next available batch. Any such change does not entitle the learner to a refund.
6. Reporting a Payment Issue
If you believe you are eligible under Section 3 (duplicate or failed transaction):
- Email shubham@socialcontinent.in with the subject line "Payment Issue – [Your Full Name]".
- Include your order/payment ID, registered email, registered mobile number, and a screenshot or bank statement showing the debit.
- Our team will review your request and respond within 3–5 business days.
Approved refunds are processed to the original payment method used at checkout, through our payment gateway partner. Please allow 5–7 business days for the amount to reflect in your account, depending on your bank, card issuer, or payment provider.
7. Placement Assistance Disclaimer
The Program is intended to provide training, mentorship, interview preparation, mock interviews, and career support. Social Continent does not guarantee placements, job offers, interview calls, salary outcomes, or employment of any kind.
Any placement support, referrals, introductions, career guidance, or interview assistance provided as part of the Program is offered on a best-efforts basis only and remains subject to learner performance, eligibility, employer requirements, market conditions, and other external factors beyond our control.
8. Acceptance of this Policy
By making a payment for the Program, you confirm that you have read, understood, and agreed to this Cancellation and Refund Policy, including that all payments are final and non-refundable.
9. Contact Us
For any questions regarding this policy, please contact:
Social Continent Private Limited
205, Stellar Spaces, Kharadi, Pune 411014, Maharashtra, India
Email: shubham@socialcontinent.in
Phone: +91 95032 66771
Cancellation and Refund Policy
Last updated: September 27, 2026
This Cancellation and Refund Policy applies to all enrolments in the 16-Week Interview Accelerator Program offered by Social Continent Private Limited ("Social Continent", "we", "us", "our") through socialcontinent.in and delivered via learn.socialcontinent.in. Please read this policy carefully before making any payment.
1. No Refund Policy
We do not offer refunds, whether full or partial, once payment for the Program has been successfully made. This applies to all payment modes, including one-time payments, part payments, instalments, EMI, and payments made through third-party financing partners.
Immediately upon payment, your seat in the upcoming batch is reserved and we begin allocating trainer capacity, scheduling support resources, enabling AI mock interviews, and provisioning AI agent applications, LMS access, and related onboarding resources. Because these resources are committed on your behalf as soon as you enrol, the Program Fee cannot be refunded.
2. Cancellation
You may choose to discontinue the Program at any time. However, discontinuing or cancelling your enrolment will not entitle you to a refund of any amount paid, and any outstanding instalments or EMI obligations will remain payable as agreed at the time of enrolment.
3. Exceptions
A refund will be issued only in the following cases:
- Duplicate payment: if you were charged more than once for the same enrolment, the duplicate amount will be refunded in full after verification.
- Failed transaction: if the amount was debited from your account but your enrolment was not successfully confirmed, the debited amount will be refunded in full after verification.
4. Non-Refundable Circumstances
Without limiting Section 1, no refund will be provided in any of the following situations:
- Change of mind after enrolment.
- Not accessing, or accessing only part of, the Program content on the LMS.
- Inability to attend live sessions or complete the Program due to personal, professional, health, relocation, scheduling, or connectivity reasons.
- Dissatisfaction with the pace, format, or style of the Program, trainers, or mentors.
- Not securing a job, interview call, or expected salary outcome during or after the Program.
- Suspension or termination of access due to violation of our Terms and Conditions.
5. Program Rescheduling / Batch Changes
If Social Continent needs to reschedule, postpone, or cancel a batch of the Program, enrolled learners will be offered the option to move to the next available batch. Any such change does not entitle the learner to a refund.
6. Reporting a Payment Issue
If you believe you are eligible under Section 3 (duplicate or failed transaction):
- Email shubham@socialcontinent.in with the subject line "Payment Issue – [Your Full Name]".
- Include your order/payment ID, registered email, registered mobile number, and a screenshot or bank statement showing the debit.
- Our team will review your request and respond within 3–5 business days.
Approved refunds are processed to the original payment method used at checkout, through our payment gateway partner. Please allow 5–7 business days for the amount to reflect in your account, depending on your bank, card issuer, or payment provider.
7. Placement Assistance Disclaimer
The Program is intended to provide training, mentorship, interview preparation, mock interviews, and career support. Social Continent does not guarantee placements, job offers, interview calls, salary outcomes, or employment of any kind.
Any placement support, referrals, introductions, career guidance, or interview assistance provided as part of the Program is offered on a best-efforts basis only and remains subject to learner performance, eligibility, employer requirements, market conditions, and other external factors beyond our control.
8. Acceptance of this Policy
By making a payment for the Program, you confirm that you have read, understood, and agreed to this Cancellation and Refund Policy, including that all payments are final and non-refundable.
9. Contact Us
For any questions regarding this policy, please contact:
Social Continent Private Limited
205, Stellar Spaces, Kharadi, Pune 411014, Maharashtra, India
Email: shubham@socialcontinent.in
Phone: +91 95032 66771